University degree in Telematics Engineering. Telecommunications, Systems or related to Information Technology. 3-year minimum of experience in Technical Support with network management under Microsoft Windows environment. Certifications or management of operating systems for servers (2008/2012/2016/2019) and work stations (7/8/10). Certifications or application management of the Microsoft Office suite (WORD, EXCEL, POWERPOINT, OUTLOOK), EXCHANGE 2008/2012/2016 and Office365. AZURE and/or AWS Cloud experience. Systems Virtualization using VMware and Hyper-V. Analytical thinking, teamwork, customer service, interpersonal and communication skills. Monitoring and resolution of problems. Excellent analytical, problem solving, interpersonal, communication and customer service skills. Demonstrated ability to follow problems through resolution. Ability to perform in a team environment. Experience end user support and remote control tools. Intermediate English level (spoken and written). - Highly Proficient in Microsoft Office;
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